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Frequently Asked Questions

Find answers to common questions about our premium chocolates

How should I store my Valrhona chocolate?

Store in a cool, dry place between 60°F and 64°F (16-18°C). Avoid refrigeration to prevent sugar bloom and odor absorption.

Are your chocolate products gluten-free?

Many of our chocolates are naturally gluten-free; however, they are produced in a facility that handles wheat. Please check specific product labels for allergen details.

What is the shelf life of Valrhona products?

Dark chocolates typically last 12-15 months, while milk and white chocolates last 9-12 months when stored under optimal conditions.

Does Valrhona offer fair trade certified cocoa?

We are a B Corp certified company committed to a fair and sustainable cocoa supply chain, ensuring direct relationships with our producers.

Can I use professional couverture for home baking?

Yes, our couverture chocolate is designed for high-fluidity melting, making it ideal for professional-grade coatings, mousses, and baking at home.

Do you ship during summer months?

Yes, we use insulated packaging and gel ice packs during warmer months to ensure your chocolate arrives in perfect condition.