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Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on food items. However, if your order is damaged or incorrect, we are committed to making it right.
1
Inspect Your Order
Check your package immediately upon arrival for any signs of heat damage or structural issues.
2
Document Issues
Take clear photographs of the damaged product and the shipping packaging.
3
Contact Support
Email our team within 48 hours of delivery with your order number and photos.
4
Resolution
Once verified, we will issue a replacement or a full refund to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing